Shipping and returns

Shipping FAQs

Returns

How to return or exchange

  1. Visit our Returns Portal.
  2. Enter your order number and shipping zip code or email address.
  3. Select Return or Exchange, select the item(s) you wish to return, and the appropriate reason.
  4. Select your return shipping label.
  5. For returns, the $10 return shipping fee will be deducted from your refund.
  6. For exchanges, you will be asked to purchase your $10 return label via the portal.
  7. Attach your label to your package and post your item.
  1. Visit our Returns Portal.
  2. Enter your order number and zip/postcode or email address. Note: Your order number can be found in your Youswim order confirmation email and is two letters followed by four digits, e.g. GB12345.
  3. Select Return, select the item(s) you wish to return, and the appropriate reason.
  4. Select your return shipping label and purchase via credit card.
  5. Attach your label to your package and post your item (instructions included).

Important notes

  • We're currently only able to offer exchanges to US customers
  • Returns and exchanges must be sent to us in original condition, unworn other than to try on, with tags and hygiene sticker intact.
  • Shipping labels must be purchased via our Returns Portal at the discounted express-tracked shipping rates listed below.
CountryReturn shipping fee
Australia$30 AUD
Canada$25 CAD
EU countries €12 EUR
New Zealand$30 NZD
Japan¥55 JY
Switzerland €52 EUR
UK£5 GBP
United States$10 USD
beach

Our suits come in two sizes that replace a dozen traditional ones.

LabelStretch IStretch II
US2–1414–24
UK/AUS6–1818–28
Cup sizeA–GUp to a J
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