Returns
How to return or exchange
- Visit our Returns Portal.
- Enter your order number and shipping zip code or email address.
- Select Return or Exchange, select the item(s) you wish to return, and the appropriate reason.
- Select your return shipping label.
- For returns, the $10 return shipping fee will be deducted from your refund.
- For exchanges, you will be asked to purchase your $10 return label via the portal.
- Attach your label to your package and post your item.
- Visit our Returns Portal.
- Enter your order number and zip/postcode or email address. Note: Your order number can be found in your Youswim order confirmation email and is two letters followed by four digits, e.g. GB12345.
- Select Return, select the item(s) you wish to return, and the appropriate reason.
- Select your return shipping label and purchase via credit card.
- Attach your label to your package and post your item (instructions included).
Important notes
- We're currently only able to offer exchanges to US customers
- Returns and exchanges must be sent to us in original condition, unworn other than to try on, with tags and hygiene sticker intact.
- Shipping labels must be purchased via our Returns Portal at the discounted express-tracked shipping rates listed below.
Country | Return shipping fee |
---|---|
Australia | $30 AUD |
Canada | $25 CAD |
EU countries | €12 EUR |
New Zealand | $30 NZD |
Japan | ¥55 JY |
Switzerland | €52 EUR |
UK | £5 GBP |
United States | $10 USD |
Our suits come in two sizes that replace a dozen traditional ones.
Label | Stretch I | Stretch II |
---|---|---|
US | 2–12 | 14–24 |
UK/AUS | 6–16 | 18–28 |
Cup size | A–G | Up to a J |